Life at home is full of movement and meaning. From preparing the kids for school to finishing work deadlines, and from online learning to movie nights with the family, every moment counts. That is why PLDT Home is introducing Always On, the country’s first hybrid modem with both fiber and LTE backup, so families can enjoy seamless internet without worrying about unexpected disconnections.

Built for Busy, Connected Families

Today’s families juggle many things at once—meetings, classes, entertainment, and home management all happen online. A sudden loss of internet can disrupt a vital call or cut short a child’s online lesson.

“Always On was built around the realities of how Filipinos live and work today—complex, multitasking, and digitally-driven,” said John Y. Palanca, Senior Vice President and Head of Home Consumer Business, Sales and Development at PLDT. “At PLDT Home, we are committed to creating innovative solutions that meet the real needs of our customers. Even a moment of disconnection can mean missed opportunities or lost time with loved ones. That’s why Always On is more than just a device. We promise to keep families connected when it matters most.”

Smooth Switch Between Fiber and LTE

Always On automatically switches to LTE when fiber service is interrupted, then switches back when fiber is restored. No buttons to press and no settings to adjust. This means online classes continue, video calls remain clear, and family streaming nights go on without a hitch.

Another helpful feature is proactive care. The modem detects fiber issues and immediately creates a repair ticket, so the resolution process begins even before you have to call for help.

With PLDT Home Always On, every Filipino household can enjoy uninterrupted connections, giving parents peace of mind and children uninterrupted learning and play.