It was only last month when we got to experience Grab, the ride-hailing app that has become a sensation ever since its launch. As one of Southeast Asia’s most successful start-ups, it aims to revamp the local taxi markets by introducing convenient cab booking with only a few taps on our smartphones. Despite its promise, I still prefer the old fashioned way of getting a ride. And sadly from my experiences, I would often end up disappointed and sometimes scared. I enrolled in a driving school then so I could bring myself and my family to places. But still, there are times it is better to have someone drive you. Such an example was last month when we need to go to the hospital for my Cesarian section.
It was 11:30pm. Husband requested me to download the Grab app. He computed that we would most likely stay at the hospital for four days. And for four days we would be charged for the parking space which can be a real waste of money.
After a quick few seconds, I was navigating the app and discovering how it works. It was easy to set our pick up and drop off point. And I was stunned that it was easier to find the nearest available driver. I could even track the driver and know details like his location and estimated arrival time. One could even message or call the driver. But what perhaps impressed me the most was that with just a touch of one button, I could see all of the closest GrabCars available. I was empowered to make a choice.